Cancellation Policy

Cancellation Policy

If You Cancel Your Holiday: You, or any member of your party, may cancel their travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our offices. The applicable cancellation charges are as per the published cancellation policy below.

Cancellation charges per person
Prior to 30 days or more: Booking Fee
Between 30-20 days ahead of departure: 50% of tour cost
Between 20-15 days of departure: 75% of tour cost
15 days to date of departure: 80%
In case of no show: 100%

If We Change or Cancel Your Holiday

We generally provide all bookings in advance. It is unlikely that we will have to make any changes to your travel arrangements. Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any changes, we will advise you of them at the earliest. We also reserve the right in any unforeseen circumstances to cancel your travel arrangements by assigning reasons to you

If we are unable to provide the booked travel arrangements due to reasons beyond our control (for instance, bad weather):

1. We shall first try to offer you alternative dates for the tour if the tour hasn’t already commenced;
2. If the tour has already commenced, then we shall refund the booking price/fee charged from you on a pro-rata basis depending on portion of the tour standing utilized by you.
3. In all circumstances, however, our liability shall be limited refunding to you the price we charged as the tour fees.

Change Your Holiday Plan
After confirmation of services, if you wish to change your travel arrangements in any way, for example your chosen departure date or accommodation, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing from the person who made the booking. All cost incurred due to amendment will be borne by yourself.